By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

 

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•This website is owned and operated by Svarna Jewellery.

•By using this website, you confirm that you are at least 18 years of age or accessing it under parental guidance.

•We reserve the right to update, change, or replace any part of these Terms & Conditions without prior notice.

 

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•All products listed on the website are premium imitation jewellery with high-quality gold plating.

•We make every effort to display product colors, images, and details as accurately as possible.

However, slight variations may occur due to lighting, photography, or screen settings.

•Product weights and dimensions are approximate and may vary slightly.

 

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•All prices are mentioned in INR (₹).

•Prices are subject to change without prior notice.

•Any discounts, offers, or coupon codes are valid for a limited period only and cannot be combined unless stated.

 

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•Once an order is placed, it cannot be cancelled or modified.

•Orders will be processed only after successful payment.

•We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be issued.

 

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•We currently offer free shipping across India.

•Estimated delivery timelines are shared at checkout and may vary depending on location.

•Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

 

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•Svarna Jewellery does not offer returns or exchanges, except in the case of damaged or defective products.

•To be eligible for a damage claim:

•An unboxing video from start to end is mandatory.

•The video must clearly show the package and product condition.

•Claims must be raised within 24 hours of delivery.

•Products without an unboxing video will not be eligible for replacement or refund.

 

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•Our jewellery is crafted for elegance and durability, but proper care is essential.

•Avoid contact with water, perfumes, sprays, sweat, or harsh chemicals.

•Improper handling or care may affect the plating and finish and will not be covered under any claims.

 

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•All content on this website, including images, text, logos, and designs, is the property of Svarna Jewellery.

•Any unauthorized use, copying, or reproduction is strictly prohibited.

 

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•You agree not to misuse the website or engage in activities that may harm the brand, website, or other users.

•Providing false information or attempting fraudulent transactions may result in account suspension.

 

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•Svarna Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

•Our liability is limited strictly to the value of the product purchased.

 

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•These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

•Any disputes shall be subject to the jurisdiction of Indian courts.

 

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For any queries or support, you can contact us at:

📧 support@svarnaluxe.com

📞 (+91)9958644336